Only four weeks ago we began looking for a customer relations and support specialist to join our support hero, Bill DeVille. We hadn’t have to look for too long: Jim Neumann is the new face here at DEVONtechnologies. He officially starts working for us next Monday but because he just loves helping people he enthusiastically jumped into the cold water right away — which means in this case: our user forum. (more)

With iWork ‘13 Apple consequently follows the paradigm of “simplicity over functionality”. Pages, Numbers, and Keynote come with a renovated user interface but also a reduced set of functionality. AppleScript support has been removed entirely. It seems that the idea behind this move is to bring the Mac, iOS, and web variants of the iWork apps to the same level — unfortunately the lowest denominator. (more)

… with Neal Thompson and mentions also DEVONthink. Neil about the interview:

Steven Johnson (author of “The Ghost Map”) visited a Seattle Barnes & Noble to discuss his latest book, “Where Good Ideas Come From.” I spoke with him afterwards about the rituals and routines of his daily writing life. The key? A big cup of coffee and 500 words a day. — Seattle, October 2010 … (more)

Today Apple has approved our maintenance update for DEVONthink To Go. Version 1.4 updates the app to the modern iOS 7 interface while keeping it backward-compatible to iOS 5 and 6 at the same time. It also fixes a number of issues on iOS 7 as well as synchronization problems with the Mac. Fixed are, among others, a crash related to the rich text editor, Numbers documents no longer being displayed, name changes not being synced back to the Mac, crashes related to deleting items on the Mac, and issues with deleting databases. (more)

This weekend DEVONthink Pro Office is mentioned in BBC’s world-wide program “Click!”.

The promise we can all go paperless has been around for years so why is it that despite email, smartphones and computers we are all still so dependent on pen and paper? LJ Rich reports on how the experiment went to encourage the Click team to produce an episode of the programme without using paper. (more)

Last week we released DEVONthink and DEVONnote 2.7 with exciting new features such as encrypted synchronization. Unfortunately the update also “featured” two hindering issues: When the Sorter starts after logging in, e.g. after a system restart, DEVONthink itself opens in addition to the Sorter. And if your Mac runs OS X 10.6.x or 10.7.x, DEVONthink is no longer visible to DEVONthink To Go on your Wi-Fi network. (more)

In the Academic Technology blog Evan Cordulack describes how he uses DEVONthink Pro Office for his research:

Its basic features allow me to organize my research in a way that lets me see big chunks of it at the same time from a variety of different groupings and view options. Once the sources are in Devonthink Pro Office, it largely gets out of the way so that I can focus interpreting the sources. The application’s ability to group, tag, and search documents as well as convert documents to full text makes it useful to me and has made my writing process easier. (more)

The recent update of DEVONthink to version 2.7 unfortunately brought not only many improvements but also two cumbersome bugs: When the Sorter starts after logging in, e.g. after a system restart, DEVONthink itself opens instead of the Sorter. And if your Mac runs OS X 10.6.x or 10.7.x, DEVONthink is no longer visible to DEVONthink To Go on your Wi-Fi network. Sorry for these inconveniences. Expect a bugfix release shortly.

We have added two new video tutorials for DEVONthink Pro and Pro Office: Structuring a Database and Grouping Tips & Tricks. You can find them in the support assistant that is built into DEVONthink (choose Help > Tutorials).

We have just released DEVONthink (all editions) and DEVONnote 2.7 with great new features and improvements. DEVONthink 2.7 now encrypts all metadata and all contents stored in remote sync locations such as Dropbox, WebDAV, or AFP. No other document management app on the Mac gives you so much flexibility and control over you data! (more)