Today is macOS Mojave day. And while DEVONthink 2.10.1 is working fine on Apple's latest incarnation of the Mac operating system, the new security measures do interfere with DEVONthink Pro Office's Mail plugin. Mojave wants to know that you trust our plugin and have the intent to run it. To (re)enable the Mail plugin please follow these steps: … (more)
According to TechCrunch, ABBYY, the maker of the OCR technology we use in DEVONthink Pro Office, had accidentally exposed more than 200,000 OCRed customer documents.
This leak, however, does not affect you as our customer. All documents are processed locally on your Mac by the ABBYY OCR engine. Your documents only leave your computer when you manually export or send them, or when you synchronize them to a remote location. (more)
Due to a server update our decluttering service no longer worked since last Thursday. The service is used by our Clip to DEVONthink extension on Mac and iOS for capturing articles from web pages without ads and other chrome. The issue is fixed and clipping web pages should work again now. We apologize for the inconveniences.
Yesterday DEVONthink began to no longer launch for some people. The issue is related to an expired Apple provisioning profile and already hit many other applications earlier this year. Apple now provides profiles with a longer life period. This doesn't do away with the problem forever but at least delays its next occurrence. (more)
Two weeks ago we posted a warning published by Fujitsu regarding issues with PDFs on macOS Sierra. Today Fujitsu has released a fix schedule as well as additional information.
Though more deeply explained in Prior Announcements and the FAQ, the problems with ScanSnap operating on macOS Sierra fall into two main categories: … (more)
Many of you are using a Fujitsu ScanSnap scanners for capturing documents. Before you jump onto the macOS Sierra train please read the following warning that Fujitsu just published:
Problems regarding the compatibility with macOS Sierra have been found. Please do not use ScanSnap applications on macOS Sierra. Also, before upgrading your OS to macOS Sierra, please be sure to make a backup copy of the PDF files created by using ScanSnap applications. We will provide you the solution to these issues as soon as available. (more)
A few days ago a critical bug named Heartbleed popup: true was discovered in OpenSSL, the software that makes connections to websites secure. The bug affects more than half a million websites including companies such as Yahoo or Flickr. We have checked our own online shop and it is NOT affected by Heartbleed; Avangate, the company that runs our shop, confirmed this. (more)
The recent update of DEVONthink to version 2.7 unfortunately brought not only many improvements but also two cumbersome bugs: When the Sorter starts after logging in, e.g. after a system restart, DEVONthink itself opens instead of the Sorter. And if your Mac runs OS X 10.6.x or 10.7.x, DEVONthink is no longer visible to DEVONthink To Go on your Wi-Fi network. Sorry for these inconveniences. Expect a bugfix release shortly.
Amazon lists a book named "DEVONthink" by some Jesse Russell and Ronald Cohn. Don't buy it! The book consists only of a collection of mostly unrelated Wikipedia articles and has absolutely nothing to do with our software. We have notified Amazon and the book-on-demand publisher about this issue and asked for the book to be withdrawn. (more)
As hurricane Sandy hit the US east cost the data center hosting our backend database went offline. We hope to be fully online again in a few hours. Thank you for your patience!
An update from our data center: … (more)